Terms of Service
Last Updated: 22 August 2026
Welcome to Saanviya Studios. These Terms of Service govern your use of our website and the purchase of products from saanviyastudio.com.
By accessing our website or placing an order, you agree to these Terms of Service.
1. About Saanviya Studios
Saanviya Studios is an online fashion store offering curated clothing and fashion products.
Website: saanviyastudio.com
Email: saanviyastudio@gmail.com
Phone: +91 9901324159
Customer Support: Mon–Sat | 10:00 AM – 7:00 PM
Location: Whitefield, Bangalore, India
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Copy or reproduce our website content without permission
- Interfere with the security or functionality of the website
- Provide false or misleading information while placing an order
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
Product availability may change without prior notice.
We reserve the right to correct errors, update product information or discontinue products when necessary.
4. Pricing
All product prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time without prior notice.
Applicable taxes and other charges, where required, will be displayed during the purchase process.
We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to an obvious error, we may contact you regarding the order before processing it.
5. Orders
When you place an order, you agree to provide accurate and complete information.
After placing an order, you may receive an order confirmation by email or other available communication methods.
An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or decline an order in certain circumstances, including product unavailability, pricing errors, suspected fraud or incorrect customer information.
6. Payments
Payments are processed through secure third-party payment providers available on our website.
You agree to provide valid payment information when placing an order.
We do not generally store complete payment card information on our servers.
If a payment fails or is not successfully completed, we may cancel or hold the order until payment is successfully received.
7. Shipping and Delivery
We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier service
- Weather or other circumstances
- Public holidays
- Events beyond our reasonable control
Once an order has been handed over to the delivery partner, delivery may be subject to the courier's timelines and procedures.
For complete information, please refer to our Shipping Policy.
8. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our applicable Return & Refund Policy.
Please review the policy before placing an order.
Products may need to meet specified conditions for a return or exchange to be accepted, including applicable time limits and product condition requirements.
9. Cancellation
You may request cancellation of an order before it has been processed or shipped, subject to our applicable cancellation process.
Once an order has been shipped, cancellation may no longer be possible.
If cancellation is accepted, any eligible refund will be processed through the applicable payment method or payment provider.
10. Promotions and Discounts
From time to time, Saanviya may offer promotional codes, discounts or special offers.
Promotions may have additional terms, including:
- Validity periods
- Minimum purchase requirements
- Product exclusions
- One-time-use restrictions
- Other eligibility requirements
Promotional offers cannot be combined unless expressly stated otherwise.
11. Intellectual Property
All content available on our website, including:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Designs
- Website layout
- Videos
is owned by or licensed to Saanviya Studios unless otherwise stated.
You may not reproduce, modify, distribute, publish or commercially use our content without prior written permission.
12. User Reviews and Content
If you submit reviews, photographs, comments or other content to Saanviya, you agree that:
- You have the right to submit the content.
- The content does not violate any law or third-party rights.
- The content is not fraudulent, misleading, offensive or abusive.
By submitting content, you grant Saanviya permission to use, display and reproduce that content for legitimate business and marketing purposes, subject to applicable law.
13. Third-Party Services
Our website may use third-party services including payment processors, shipping providers, analytics services, marketing platforms and other technology providers.
Your use of third-party services may also be subject to their respective terms and policies.
14. Website Availability
We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend or modify parts of the website for maintenance, updates, security or other operational reasons.
15. Limitation of Liability
To the extent permitted by applicable law, Saanviya Studios will not be responsible for losses arising from circumstances beyond our reasonable control, including website interruptions, courier delays, technical failures or events outside our control.
Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products or applicable requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
18. Governing Law
These Terms of Service shall be governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts or authorities in India, subject to applicable consumer protection laws.
19. Contact Us
If you have questions about these Terms of Service, please contact us:
Saanviya Studios
📧 Email: saanviyastudio@gmail.com
📞 Phone: +91 9901324159
🕐 Mon–Sat | 10:00 AM – 7:00 PM
📍 Whitefield, Bangalore, India
🌐 saanviyastudio.com
