Shipping Policy
Last Updated: 22 August 2026
At Saanviya Studios, we aim to make your shopping experience smooth and convenient. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
Once your order is successfully placed, we begin processing it.
Orders are generally processed within [UPDATE: 1–3 business days], excluding Sundays and public holidays.
Once your order has been dispatched, you will receive shipping or tracking information where available.
2. Delivery Time
After dispatch, delivery generally takes approximately:
- Metro cities: [UPDATE: 2–5 business days]
- Other locations: [UPDATE: 3–7 business days]
- Remote areas: [UPDATE: 5–10 business days]
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays and other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
[UPDATE: If you offer free shipping, add: “We currently offer free shipping on all eligible orders across India.”]
Additional shipping charges may apply to certain locations or special delivery requirements.
4. Order Tracking
Once your order has been shipped, we may provide a tracking number or tracking link through email, SMS or other available communication methods.
You can use the tracking information to check the status of your shipment.
Please allow some time for tracking information to become active after dispatch.
5. Delivery Address
Please make sure your shipping address, phone number and other delivery details are accurate before placing your order.
Saanviya Studios is not responsible for delays or failed deliveries caused by:
- Incorrect address
- Incorrect phone number
- Incomplete address
- Customer unavailability
- Failure to respond to the courier
- Refusal to accept the shipment
If an order is returned to us because of an incorrect address or failed delivery, additional shipping charges may apply for reshipment.
6. Delayed Deliveries
While we work with our delivery partners to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier delays
- High order volumes
- Natural disasters
- Transportation disruptions
- Government restrictions
- Other circumstances beyond our reasonable control
If your order is significantly delayed, please contact us and we will help you check its status.
7. Damaged Packages
If your package appears damaged when delivered, please take photographs or videos of the package before opening it, where possible.
If the product inside is damaged, contact us as soon as possible at:
Please provide:
- Order number
- Photographs/videos of the package
- Photographs/videos of the damaged product
We will review the issue and provide an appropriate resolution according to our Refund & Return Policy.
8. Wrong or Missing Items
If you receive an incorrect or missing product, please contact us as soon as possible.
Send your:
- Order number
- Product details
- Clear photographs/videos of the package and products received
Our team will review the issue and assist you with the next steps.
9. International Shipping
[UPDATE THIS SECTION]
Choose the option that matches your business:
If you only ship within India:
We currently ship only within India. International shipping is not available at this time.
If you offer international shipping:
We currently offer international shipping to selected countries. Shipping charges and delivery times will be calculated during checkout where available. Customers may be responsible for applicable customs duties, taxes or import charges.
10. Contact Us
If you have questions about your shipment or delivery, please contact us:
Saanviya Studios
📧 Email: saanviyastudio@gmail.com
📞 Phone: +91 9901324159
🕐 Customer Support: Mon–Sat | 10:00 AM – 7:00 PM
📍 Whitefield, Bangalore, India
🌐 Website: saanviyastudio.com
